Behavior change with impact

19 Days to Impact.

From question to high-impact intervention in 19 days. Grounded in psychology. Tested with synthetic data. Validated with real people.

We like you. Let's talk.

Which question drives you?

We love your real-world question for impact. Here are a few examples.

We want everyone to attend cancer screening on time.
We want our customers to buy more organic products.
We want men to engage with mental health.
We want more people to invest their savings sustainably.
We want older people to use digital services.
We want short car trips replaced by climate-friendly alternatives.
We want a higher share of generics in prescriptions.
We want tenants to consume energy more consciously.
We want more people to donate blood regularly.

For 19 days, we think only about you. Promise.

Day 1–5

Understand

Who is your audience? What do we already know — and what do we still need to learn?

01

Get clarity

Which behavior do we want to change, and who exactly is the audience?

02

Mine insights, bring synthetic personas to life

Compress prior research about the audience and surface blind spots.

03

Targeted interviews & observation

Identify motivators and barriers along the user journey.

04

Simulate hypothetical user journeys

Play through touchpoints, motivators, and barriers end-to-end.

Day 6–16

Design & Test

We design interventions and bounce them off your audience — first synthetically, then with real people.

01

Interventions from psychology & gamification

We strengthen intrinsic motivation with targeted mechanics.

02

Iterate prototypes

First ideas turn into prototypes and improve over multiple test loops.

03

Deploy synthetic test users

Before real-user tests, synthetic users sanity-check the prototypes.

04

Make opportunities, risks, and effort visible

For each approach we score impact, risk, and implementation effort.

Day 17–19

Decide

Together we prioritise the rollout and close with a clear roadmap.

01

Evaluate test results

What did we observe, confirm, or reject — we sort it out together.

02

Rollout priorities

Map out requirements, resources, and internal ownership.

03

Name open questions & risks

We surface what's still open — with you, not for you.

04

A clear roadmap to close

Next steps, owners, and timeline — black on white.

Behavioral science, “Fail Faster”, AI and real people.

19 Days to Impact is built on the need to ship market-ready solutions to our clients as fast as possible. We believe ‘Fail Fast’ should become ‘Fail Faster’ with the help of AI: ideas become prototypes quickly, get tested early, and improve over loops. The final word always belongs to a real human being.

from CHF 50,000 incl. VAT

What does it cost?

It depends on several factors: is the product digital or physical? How large is the audience? How hard is the problem? Realistically, sprints start at CHF 50,000 incl. VAT.

Our goal: ship solutions that actually work — fast.

We don't talk about effects. We measure them.

Who's with you for 19 days.

An interdisciplinary team of behavioral science, strategy, design, and AI.

Dr. Andrea Schneider Behavioral psychology & research
Dr. Gilles Chatelain Strategy & user insights
Dave Lieber Design & prototyping
Matthias Sala Gamification & AI

We like you. Let's talk.

Send us your question — we'll get back within one working day.

Email Andrea

Frequently asked questions

50 compact answers about the method, pricing, behavioral science, AI, and everything in between.

01 What is 19 Days to Impact?

A 19-day sprint that takes a behavior-change intervention from question to roadmap — grounded in behavioral psychology, tested with synthetic data, validated with real people.

02 Why exactly 19 days?

19 days is short enough to keep momentum, long enough to cleanly separate understanding, prototyping, and validation — three phases of 5, 11, and 3 days.

03 How can I change behavior for measurable impact?

Behavior change works when motivators are strengthened and barriers removed — complemented by choice architecture, social norms, and intrinsic reward. Impact is measured by behavior, not self-report.

04 Is gamification the only way?

No. Gamification is one tool of many. We pick from nudges, defaults, commitment devices, social proof, and game mechanics depending on audience and behavior.

05 What is a behavioral intervention?

A deliberately designed intervention in a decision or action situation that makes a desirable behavior more likely — without limiting freedom of choice.

06 What does 'Fail Faster' mean?

‘Fail Fast’ means testing and learning early. ‘Fail Faster’ uses AI, synthetic users, and auto-prototyping to massively shorten those learning loops — days instead of weeks.

07 How do synthetic users work?

We build LLM-based personas conditioned on research data and demographics. They act as a first-pass filter for prototypes, surfacing logic gaps and saving real testers' time.

08 Can synthetic users replace real people?

No. They're a fast filter — every recommended solution is validated with real humans. Real people always have the final word.

09 How much does a sprint cost?

From CHF 50,000 incl. VAT. The exact price depends on product, audience size, and complexity.

10 Which industries benefit?

Health, finance, energy, mobility, public sector, retail, and insurance — anywhere outcomes hinge on behavior, not just features.

11 What's the best method for nudging?

There's no single best nudge — it depends on context. Defaults work for inertia, social norms for uncertainty, implementation intentions for resolutions. We test empirically which one fits your audience.

12 Are you using agentic AI methods?

Yes. Agentic workflows orchestrate synthetic personas, prototype generation, test analysis, and reporting in parallel — drastically shortening learning cycles.

13 How do you measure impact?

Via observable behavior: conversion, click-through, adherence, actual usage. Self-reports complement but never replace behavior.

14 What is intrinsic motivation?

Drive that comes from within — autonomy, competence, purpose. Solutions that tap intrinsic motivation outlast external rewards.

15 How is this different from a design agency?

We don't deliver a pretty shell. We deliver tested behavior change. Design is the means, not the goal.

16 Who owns the IP?

You do. All deliverables, prototypes, and roadmaps transfer to the client.

17 Do you sign NDAs?

Yes — by default before the first briefing.

18 Can you guarantee outcomes?

We guarantee methodological quality and learning value. We won't promise exact KPI lifts — that would be dishonest.

19 What do I get on day 19?

A solution tested with real users, shown to be technically feasible, and stakeholder-ready internally — set for rollout. Concretely: tested prototypes, audience insight reports, and a clear implementation plan with owners.

20 What's day 1 typically like?

A 90-minute clarity workshop: sharpen the behavioral goal, focus the audience, define success metrics. Then we start with personas and data.

21 Can we run multiple sprints in parallel?

Yes, with independent teams. We deliberately share learnings across sprints.

22 Do you need access to our data?

Ideally to existing research, analytics, and CRM insights — anonymised is often enough. Confidentiality is standard.

23 Can you work fully remote?

Yes. Hybrid works best — online for pace, on-site days for depth.

24 How is this different from UX research?

UX research surfaces problems. We solve them — behavior-first, prototyped, prioritised — and ship an executable roadmap.

25 Does this work for B2B?

Yes. B2B buying behavior is often as emotional and time-constrained as B2C — with extra stakeholder dynamics we model explicitly.

26 Does this work for B2C?

Very well. Mass behavior can be modelled up front with synthetic personas and confirmed with real-user tests.

27 How big is your team?

Four core roles: behavioral research, strategy, design, and gamification/AI — extended with industry expertise on demand.

28 Can I add my own people?

Absolutely. Internal knowledge accelerates every sprint. We recommend a sponsor and an insights owner from your side.

29 How do you define KPIs?

Locked on day 1: one primary behavioral KPI, one or two driver KPIs, and a guardrail metric against unwanted effects.

30 What if my problem is too big for 19 days?

We slice it. One sprint solves one clearly defined behavior in one clearly defined situation. Big themes get multiple sprints.

31 Which languages do you work in?

German, French, Italian, and English — for both workshops and tests.

32 Is the methodology scientific?

Yes. It combines published findings from behavioral economics, social psychology, HCI, and gamification with empirical on-site testing.

33 What's the role of AI?

AI speeds up research, persona construction, prototype generation, and analysis — but it replaces neither domain expertise nor real-user tests.

34 Is AI used everywhere?

No. Where humans are better — empathy, ethical judgment, stakeholder relationships — humans stay at the helm.

35 How do you handle ethics?

We follow a pro-autonomy stance: solutions must benefit the person, be transparent, and preserve choice. Dark patterns are off-limits.

36 Do you do A/B testing?

Yes, at rollout. Inside the sprint we use qualitative tests and small quantitative samples for faster learning.

37 What about long-term effects?

We design for long-term effects via intrinsic motivation and habit loops — and recommend measurement setups that track effects over months.

38 Can you work with regulated industries?

Yes — health, finance, pharma. We collaborate with compliance and legal during the sprint, not only at the end.

39 Do you offer Swiss or EU data residency?

Yes. Your research data stays in Switzerland by default; AI inference is available via EU/CH endpoints.

40 What does 'market-ready' mean?

A solution validated with real users, technically feasible, and stakeholder-ready internally — set for rollout.

41 Do you replace consultants?

No. We deliver what strategy consulting rarely does: concrete, tested, executable behavioral interventions.

42 How is this different from a Google Design Sprint?

Design Sprints focus on product solutions. We focus on behavior change — with behavioral science, synthetic testing, and a roadmap rather than a hi-fi mockup.

43 How is this different from Design Thinking?

Design Thinking is a mindset, we're a format. The two are compatible — we add science, speed, and tests.

44 What are touchpoints?

Concrete points of contact between a person and an offer — push notification, letter, website, conversation. Each touchpoint is a behavior-change lever.

45 What are motivators and barriers?

Motivators pull people toward a goal. Barriers hold them back. Impact comes from boosting motivators and reducing barriers — usually both.

46 Do you use hooks or habit loops?

Yes — cue, routine, reward. But only for pro-social applications. We reject manipulative hooks.

47 What happens after day 19?

You take the wheel. We optionally offer measurement setups, coaching, and follow-up sprints for scaling.

48 What's the success rate?

100 % of sprints deliver at least three testable interventions and an executable roadmap. KPI lifts are measured post-rollout.

49 How fast can we start?

Within two weeks of briefing — as soon as NDA, brief, and data access are in place.

50 How do I contact you?

By email at matthias@gbanga.com — or via the MCP endpoint at /api/mcp.php (tool: request_contact). Reply within one working day.